Glean — Enterprise Work AI Platform
Glean is an enterprise AI platform designed to connect an organization's knowledge, systems, and context so that AI can effectively automate work and enhance productivity. It serves as a comprehensive 'Work AI' solution, integrating with a company's existing data and tools to enable intelligent search, content creation, and automated task execution.
Key Features
- AI Assistant: A personal AI assistant that helps with proactive intelligence, data analysis & research, content creation, and work execution.
- AI Agents: A platform to build, manage, and orchestrate AI agents that can automate workflows across various enterprise systems.
- Enterprise Search: Advanced hybrid search capabilities that are grounded in company context and respect user permissions.
- Enterprise Context: Features like Personal Graph, Enterprise Graph, and System of Context that provide deep, permission-aware understanding of how individuals and the organization work.
- Integrations: Offers over 250 connectors to popular enterprise tools like Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce.
- Model Hub & AI Gateway: Provides access to multiple LLMs and tools for efficient, accurate AI interactions while managing token usage and costs.
- Security & Governance: Built with enterprise-grade security, full observability, and data governance features like ISO 27001, SOC 2 Type II, and GDPR compliance.
Use Cases
- Engineering Teams: Accelerate incident response, code documentation, and technical research with AI-powered insights.
- Sales & Customer Service: Quickly access customer data, generate personalized responses, and streamline support workflows.
- HR & People Operations: Automate onboarding, answer employee policy questions, and manage internal communications.
- Marketing & Content Teams: Generate brand-aligned content, research market trends, and repurpose existing assets.
- IT & Support: Build and deploy custom AI agents to handle routine requests and improve internal support efficiency.
Target Users
Glean is built for large enterprises and organizations that need to harness the power of AI across their entire workforce while maintaining strict security and data governance. It is particularly valuable for teams seeking to reduce token waste, lower the cost of scaling AI, and achieve rapid ROI from their AI investments.
